Seepika Singhal Takes Charge as Vice President and India Head for Total Rewards at EXL

EXL has appointed Seepika Singhal as Vice President and India Head for Total Rewards, adding senior leadership depth to its human resources function in India. In this role, Singhal will be responsible for leading compensation and benefits for over 42,000 employees across the company’s India operations.

Her mandate covers compensation structures, benefits programmes, rewards and incentive frameworks, and pay governance. The role sits within EXL’s senior HR leadership and supports the management of rewards-related policies, administration, and market alignment across business units and delivery centres in India.

Singhal shared the news of her appointment in a LinkedIn post.

EXL is a global analytics and digital operations company serving enterprises in sectors such as financial services, insurance, healthcare, media, and retail. The organisation provides analytics, digital process management, finance and risk operations, and customer experience services. India is a major delivery location for EXL, making the Total Rewards function central to workforce administration and consistency.

Building a Career in Total Rewards Leadership

Seepika Singhal brings extensive experience in Total Rewards, compensation, and benefits leadership across consulting, technology services, healthcare services, media, and manufacturing-linked businesses. Prior to joining EXL, she served as Global Head of Total Rewards at Brillio, where she led global compensation and benefits programmes and established a dedicated rewards centre of excellence.

Her responsibilities at Brillio included harmonising benefits across regions and implementing global equity and incentive plans. The role involved managing rewards governance across multiple geographies and supporting workforce alignment during periods of organisational growth.

Earlier in her career, Singhal held senior leadership roles at R1 RCM, HT Media, Luminous Power Technologies, part of Schneider Electric’s retail business, Capgemini, and HCL Technologies. Across these organisations, she worked on compensation design, post-merger benefits integration, and employee well-being initiatives. Her professional experience spans India, North America, Europe, Asia Pacific, and the Middle East.

Singhal’s work has focused on developing rewards frameworks aligned with regulatory requirements, market benchmarks, and internal performance processes. Her stated areas of focus include employee rewards, diversity and inclusion, well-being, organisational culture, and HR automation.

Why Total Rewards Matters at Scale

For large service organisations, the Total Rewards function plays a central role in workforce administration. It typically covers base pay, variable compensation, long-term incentives, employee benefits, and recognition programmes, along with market benchmarking and compliance management.

In analytics, digital operations, and business services, companies manage large, skills-driven workforces across multiple locations. Compensation and benefits frameworks support internal equity, consistency, and alignment with labour market conditions. Industry reporting across the services sector continues to highlight sustained focus on pay structures, benefits management, and transparency as part of standard human resources operations.

Within this context, Singhal’s appointment places responsibility for compensation and benefits governance under experienced leadership. As Vice President and India Head for Total Rewards, she will oversee a core HR function that supports EXL’s India workforce at scale. It also adds focused oversight of compensation and benefits at a time when rewards strategy remains integral to workforce management across large service organisations.